Family guides

Quick checklists for common situations.

Coming home from hospital

  • Get the discharge summary
  • Get the medicine list with timings
  • Ask what care is needed at home
  • Note the follow-up date
  • Get bed or wheelchair ready first

Call us a few days before discharge so help is ready on day one.

Nurse or caretaker?

  • Injections, drips, dressings: nurse
  • Bath, food, toilet, walking: caretaker
  • Both? A caretaker plus nurse visits works well

A safer home for parents

  • Night light to the bathroom
  • Grab bar near the toilet
  • Non-slip mat in the bathroom
  • No loose rugs or wires
  • Big-print phone numbers near the phone

Caring for parents from abroad

  • Pick one local contact
  • Agree how you'll get updates
  • Keep a shared list of doctors and medicines
  • Talk to your parent first

Ask before you book

  • What will they do, and not do?
  • What are the hours and days off?
  • What's the total cost?
  • What if they don't suit us?
  • Who do we call with problems?

Not sure what you need?

Just call. We'll guide you.

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